Institutional Effectiveness
Supporting planning and decision-making efforts throughout the college.
The Coastline Department of Institutional Effectiveness supports the planning and decision-making efforts throughout the college by providing data, analytics, and information for managing and maintaining the quality and effectiveness and encouraging continuous improvement of academic programs, academic and student support services, and administrative services.
The department also provides information that is mandated by external accrediting agencies and legislative bodies and serves as a primary source for information on institutional effectiveness at Coastline College.
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Guiding Principles
Guiding Principles
The Department of Institutional Effectiveness has adopted, adapted, and affirms the following overarching principles from the Association of Institutional Research (AIR) regarding the use of data to facilitate insights and improve decision making. These principles guide us as we promote the use of data, analytics, information, and evidence to improve student success and institutional effectiveness.
We act with integrity:
- We recognize the consequences of our work. The analytic algorithms and applications we build and/or implement, as well as the policy decisions incorporating information we analyze and disseminate, impact people and situations.
- We acknowledge that the individuals whose information we use have rights, derived from both legal and ethical principles that can cross national borders.
- We make intentional efforts to protect their information from misuse or use that could cause them harm. We protect privacy and maintain confidentiality when collecting, compiling, analyzing, and disseminating information.
- We act as responsible data stewards. We secure the data and information over which we have control, following generally accepted guidelines and professional standards for physical and electronic security and data sharing.
- We provide accurate and contextualized information. We do not knowingly or intentionally mislead the consumers of our information.
- We deliver information and analyses appropriate to the questions being asked, to the quality of the data available, and to the context in which the questions are asked.
- We seek to be fair and transparent, minimizing our own personal biases in our research assumptions, methodologies, and conclusions.
- We avoid conflicts of interest, and disclose them when unavoidable, particularly with third parties and vendors. We act in the best interests of our institutions, students, and stakeholders.
- We strive to make our work accessible to those who need data, information, and analysis to generate insight and make decisions.
- We share knowledge of the Institutional Effectiveness field and its application so we may facilitate insights and promote common understanding to our stakeholders.
- We value lifelong learning and the enhancement of our field. We draw on and contribute to relevant and emerging scholarship and educate ourselves on developing trends. We utilize those methods and techniques for which we have, or can obtain, appropriate knowledge and capabilities.
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Data Dashboards
Data Dashboards
Enrollment Management
- Daily Enrollment and FTES Comparison
- Enrollment, FTES, and Section by Subject
- Annual Enrollment by Program and Student Demographic
- Term Enrollment by Course and Student Demographic
- Weekly Enrollment by Course
- Weekly Waitlists
- Unduplicated Student Headcount by Term and Demographic
- Unduplicated Student Headcount by Zip Code
- International Students
- Student Course Drop Trends by Type and Timeframe
- Reasons Student Self Dropping Classes by Discipline and Term
Student and Academic Support Services
- College Applications by Location
- Students that Applied and Enrolled
- Pell Grants Award Trends by Student Demographic
- Library Workshops by Demographic
- Onboarding Services by Demographic
- Student Success Center Utilization and Impact
Student Achievement
- Course-Level Success by Term, Modality, Course, and Demographic
- Course-Level End-of-Term Retention by Term, Modality, Course, and Demographic
- Student Equity and Achievement Analysis
- Degrees and Certificates Awarded
- CSLO Assessment Results
- CSLO to PSLO Assessment Results
- PSLO Post-Completion Survey Assessment Results
- ISLO Post-Completion Assessment Results by Demographic
- Transfer by Volume by Units Completed
- UC and CSU Transfer Map
- Career Education Job Placement Rates (Perkins IV and V)
- Student Occupational Outcomes (EMSI Study)
- Student Wage Tracker (Equifax Study)
Institutional Effectiveness
College Plans
Research and Reports
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Resources
Resources
College Processes
Survey Development Process (PDF)State and Regional Resources
- California Association for Institutional Research (CAIR)
- California Community College CTE Outcomes Survey
- California Community College Data Element Dictionary
- California Community Colleges Chancellor's Office Data Mart
- California Community College Data on Demand
- California Community College Guided Pathways
- California Community College SalarySurfer
- California Community College Scorecard
- California Community College Strong Success Metrics
- California Community College Strong Workforce Launchboard
- California Community College Student-Centered Funded Formula Dashboard
- Adult Education Pipeline
- Community College Pipeline
- Cal-PASS Plus
- California Department of Education - K-12 (Data Quest)
- California Postsecondary Education Commission
- California State University - Analytical Studies Data Library
- The Research and Planning Group (RP Group)
- Student Right to Know Trends - (California Community College Transfer and Award Rates)
- University of California - Statistical Tables on Student Enrollment, Degrees Conferred & Personnel
- County Level Occupational Projections
- Main Industry Data (Labor Market Info)
- Employers by Geography
- Industry Profile by County
- Commute Patterns, High Wage Occupation, Occupations with Fastest Growth, Income, County/State Level Industry Employment Calculator by Industry
- Current Industry Employment and Unemployment Rates by Counties
- Poverty Indicator
- Regional Economic Accounts
Federal and National Resources
- American Association of Community Colleges (AACC) Research
- Association for Institutional Research (AIR)
- Department of Education Scorecard
- Education Commission of the States
- Educational Resources Information Center (ERIC)
- Integrated Postsecondary Education System (IPEDS)
- National Center for Education Statistics (NCES)
- National Institute for Learning Outcomes Assessment (NILOA)
- Office of Vocational and Adult Education, U.S. Department of Education
- School Matters.com (K-12 student performance data)
- Society for College and University Planning (SCUP)
- Survey Development Best Practices
- U.S. Census Bureau
- U.S. Department of Education
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Research & Ethics Review Board
Research & Ethics Review Board
The Research & Ethics Review Board (RERB) reviews research projects that involve human participants to uphold two broad standards: first, that participants are not placed at undue risk; second, that they give uncoerced, informed consent to their participation.
With representation from a wide range of disciplines and from outside the academic community, the RERB gives prompt but individualized attention to the numerous research projects at the university.
If you are interested in conducting research at Coastline College, please submit RERB Review Form and associated documentation (outlined in the RERB Form) to Dr. Aeron Zentner at azentner@coastline.edu.
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Contact
Contact
For more information contact the Coastline College Department of Institutional Effectiveness by email. Contacts are listed below:
- Shanon Gonzalez, M.A.
- Senior Research Analyst
- sgonzalez@coastline.edu
- Chi Phan, B.S.
- Retention Research Specialist
- cphan47@cccd.edu
- Daniel Pittaway, M.A.
- Student Learning Outcomes Faculty Coordinator
- dpittaway@coastline.edu
- Juan Ramirez, B.S.
- Retention Research Specialist
- jramirez504@cccd.edu
- Kelly Ruppert
- Accreditation Faculty Coordinator
- kruppert@coastline.edu
- Joshua Waite, A.A.
- Accessibility and Usability Specialist
- jwaite.x@cccd.edu
- Aeron Zentner, D.B.A.
- Dean of Institutional Effectiveness
- azentner@coastline.edu
Related Pages
- Accreditation
- Governance
- Grant Development
- Program and Department Review
- Student Learning Outcomes
- Accessibility and Usability
2025 Educational Master Plan
Institutional Effectiveness