TimelyCare

Virtual Care From Anywhere

Coastline College is now partnered with TimelyCare to deliver a virtual health and well-being platform for students. The service provides 24/7 access to virtual care at no cost! Check out the FAQs below to learn more.

TimelyCare offers:

• TalkNow - 24/7, on-demand emotional support to talk about anything, including anxiety, relationships, depression, and school-related stressors.
• Scheduled Counseling (up to 12 sessions) - Choose the day, time, and mental health provider that best works for you.
• Self-Care Content - Visit the "Explore" page within TimelyCare for guided self-care content, including yoga and meditation sessions, as well as group conversations with our providers on a variety of health and well-being topics.
• Basic Needs Support - Access to low or reduced-cost community resources, including food and housing assistance, transit support, childcare, and finances.

What You Need to Start

• Registration with your Coastline email
• Internet connection
• About 2 minutes of your time

Get Started Now

Frequently Asked Questions

• What services are available?

  What services are available through Timelycare?

  TalkNow: 24/7, on-demand access to a mental health professional to talk about anything at any time. Students can now choose to have 12 sessions per year with the same certified licensed practitioner at no cost.

  Scheduled Therapy: scheduled options to speak to a licensed practitioner.

  Choice: Pick your person. Find a provider who is right for you and is as unique as you are. You can, at any time, select a provider from the TimelyCare forum.

• How do I access TimelyCare?

  How can Coastline students access TimelyCare Telehealth?

  Go to TimelyCare.com to register for and access telehealth services. You can then have visits from any web-enabled device throughout the United States - smartphone, tablet, laptop, or desktop. You must use your legal name as listed in Banner to create a profile. You may then change to a preferred name.

• How much does it cost?

  How much does a visit cost?

  TimelyCare services are free of charge to all enrolled Coastline College students.

• CC Therapist or TimelyCare?

  Should I meet with a Coastline therapist or use TimelyCare?

  Coastline College offers highly qualified therapists to meet your mental health needs both virtually and in-person, however TimelyCare offers both evening and weekend appointments and out of state therapy services which may be a good option for students who would like to access a mental health professional outside of Coastline College hours and purview. Additionally, TimelyCare has a provider’s forum from which a student can choose a provider that reflects the primary language, background, identity, and experiences of the student.

• Is it confidential?

  Is TimelyCare confidential?

  TimelyCare is confidential. As part of your agreement to the Terms of Service when you register your account, your records will be shared with mental health therapists at Coastline College. Coastline’s Student Mental Health Services may reach out to you to offer additional mental health support services as needed. If you want to share your records with a practitioner outside of TimelyCare, you can print or email your records, or call 833.4.TIMELY to send a copy of your records to your provider.

• Who helps with tech support?

  Who do I contact for TimelyCare technical support?

  Please call Timelycare Customer Support at (833) 484-6359 if you need help scheduling a visit, want to share a concern, or have any other issues or questions.

Related Pages

Health Services for Coastline Students

Health Services are available to Coastline students at two locations. Learn about the scope of services, coverages and exclusions, flu shots, FAQs, and more.

Student Mental Health Services

Coastline supports students on their journey to enhance their overall well-being through mental health services - provided in office or online. Learn more about our models of therapy and how to make an appointment.

Basic Needs

As a student at Coastline we want to ensure that your basic needs are met. We assist with food, housing, technology, and textbooks.